Shipping policy
Shipping Policy
Processing time: Orders are processed within 1–3 business days. You will receive a confirmation email with tracking information once your order has shipped.
Estimated delivery times:
- Estonia: 3–5 business days
- European Union: 5–10 business days
- United States & United Kingdom: 10–20 business days
- Other countries: 10–25 business days
Delivery times are estimates and may vary due to customs clearance or carrier delays outside our control.
Shipping carriers: We ship via Omniva and FedEx depending on the destination and item size.
Shipping costs: Shipping rates are calculated at checkout based on destination and package weight. Free shipping may be available on selected items — please check the individual product description for details.
Customs and duties: International orders may be subject to customs fees, import duties, or taxes upon arrival. These charges are the responsibility of the customer and are not included in the order total.
Lost or delayed shipments: If your order has not arrived within the estimated timeframe, please contact us at info@vintagetomemo.com and we will investigate with the carrier.